Acceptable Use Policy

This Acceptable Use Policy ("AUP") forms an integral part of the Terms of Service between VPS 404 LTD ("vps404", "we", "us", "our") and any subscriber, customer or end-user ("Subscriber", "you", "your") of the services provided at https://vps404.xyz. By using our services you agree to comply, and to ensure that any of your sub-users comply, with this AUP at all times.

Violation of this AUP may result in immediate suspension or termination of service, without refund, in addition to any other remedies set out in our Terms of Service or available under applicable law.

1. Lawful Use Only

You must use our services in compliance with all applicable laws, regulations and third-party rights, including (without limitation) the laws of the United Kingdom, the laws of any country from which you access or to which you direct services, and the laws of any country in which your end users are located.

2. Prohibited Content and Activities

You may not use our services, directly or indirectly, to host, store, transmit, distribute, link to, retransmit, stream, broadcast, proxy, tunnel, mirror, cache, or otherwise make available any of the following:

2.1 Intellectual Property Infringement

• Any content that infringes copyright, trademark, patent, trade secret, moral rights, publicity rights, or any other intellectual property right of any third party.
• Unauthorised audiovisual streaming services, including but not limited to: unlicensed IPTV services, "free" or "premium" IPTV panels, restream/restreaming servers, illegal sports streaming, unlicensed retransmission of pay-television channels, "Stalker" (Ministra/Stalker Middleware) panels distributing unlicensed content, Xtream Codes panels distributing unlicensed content, and any similar technology used to redistribute copyrighted broadcast content without a valid licence from the rights-holder.
• Pirated software, cracked applications, key generators, license-bypass tools, modified game servers infringing on the original publisher's rights, and any "warez" distribution.
• Unlicensed redistribution of music, films, television series, e-books, audiobooks, comics, manga, courses, or any other copyrighted media.
• Operation of public or private file-sharing, "DDL", "linking", torrent-tracker, indexer, or similar services whose primary purpose is to facilitate the distribution of infringing content.

2.2 Circumvention

• Circumvention of technological protection measures (DRM), geo-blocking, content licensing controls, paywalls, or any access control system.
• Provision of VPN, proxy or tunnelling services whose primary purpose is to bypass content licensing or geographic restrictions.
• Sale, resale or sublicensing of access to streaming, broadcast or on-demand services in a manner that violates the terms of those services.

2.3 Malicious and Abusive Conduct

• Distribution of malware, ransomware, spyware, rootkits, viruses, worms, trojans, or any other malicious code.
• Phishing, pharming, identity theft, credential harvesting, fake login pages, or impersonation of any person or organisation.
• Operation of botnet command-and-control infrastructure, stresser / booter / "IP stresser" services, or any service designed to launch denial-of-service attacks.
• Port scanning, vulnerability scanning, brute-force attacks, password cracking or any unauthorised access to third-party systems.
• Anonymising services used to facilitate any of the prohibited activities listed in this AUP, including operation of Tor exit nodes that are not explicitly authorised in writing by us.

2.4 Content Strictly Prohibited

• Child sexual abuse material (CSAM), or any content sexualising minors, in any form or context. Any account found to host such content will be terminated immediately, all data preserved as required by law, and reported to the UK National Crime Agency (CEOP) and other competent authorities.
• Non-consensual intimate imagery ("revenge porn"), deepfake intimate imagery, or any content created or distributed without the depicted person's consent.
• Content that incites violence, terrorism, genocide, or that supports proscribed organisations under UK or EU law.
• Content that incites hatred or discrimination on the basis of race, ethnicity, nationality, religion, sex, sexual orientation, gender identity or disability.
• Sale of firearms, regulated weapons, controlled substances, illegal drugs, prescription medication without authorisation, or other regulated goods to jurisdictions where such sale is unlawful.
• Promotion or facilitation of human trafficking, prostitution where illegal, or any form of modern slavery.

2.5 Spam, Email Abuse and Network Abuse

• Sending of unsolicited commercial email (UCE), unsolicited bulk email (UBE) or any form of spam, in violation of our Terms of Service Section 17 and applicable anti-spam legislation (UK PECR, EU GDPR, US CAN-SPAM, etc.).
• Operation of open mail relays, open proxies, or open recursive DNS resolvers that can be abused for amplification attacks.
• Forging email headers, IP addresses, or any other identifying information.
• Mass-registration of accounts on third-party services for fraudulent or abusive purposes.

2.6 Fraud and Financial Crime

• Operation of fraudulent e-commerce sites, fake stores, or "transaction-laundering" facilitating fraudulent merchants.
• Carding, sale or testing of stolen payment credentials, or any related activity.
• Money-laundering, sanctions evasion, or transactions with parties subject to UK, EU, UN or US sanctions.
• Unlicensed gambling services targeting jurisdictions where they are unlawful.
• Pyramid schemes, "high-yield investment programs" (HYIPs), Ponzi schemes, fraudulent ICOs and other financial scams.

3. Resource Usage

Our services are provided with shared upstream network capacity. You may not use our services in a manner that:

• Causes sustained excessive use of CPU, RAM, disk I/O or network bandwidth that materially degrades service for other subscribers (e.g. crypto-mining on shared resources, where prohibited by your plan).
• Generates abusive levels of outbound traffic, including but not limited to high-PPS UDP flooding or any traffic pattern resembling a denial-of-service attack on a third party.
• Operates as a public Tor exit node, public open VPN endpoint, or similar high-abuse service without prior written authorisation from us.

4. Notice and Takedown — Reporting Abuse

If you believe content hosted on our infrastructure infringes your rights or violates this AUP, please send a notice to abuse@vps404.xyz containing:

• Your full name and contact details (and, if acting on behalf of a rights-holder, written authorisation to do so);
• A description of the content or activity at issue, with sufficient detail (URLs, IP addresses, timestamps in UTC) for us to locate it;
• Identification of the right that is allegedly being infringed or the provision of this AUP that is allegedly being violated;
• A statement made in good faith that the use complained of is not authorised by the rights-holder, its agent, or the law;
• An electronic or physical signature.

We aim to acknowledge valid abuse notices within two (2) business days and to act on substantiated notices within seven (7) business days, although we may act faster (including immediate suspension) where the alleged conduct is severe (e.g. CSAM, active malware distribution, ongoing DoS attacks).

5. Cooperation with Authorities

We cooperate fully with UK and foreign law-enforcement agencies and with recognised trusted-flagger and rights-holder organisations. We may, in our sole discretion and to the extent permitted by law:

• Preserve, disclose or transfer subscriber data, server contents, access logs, payment information and identifying details in response to lawful requests, court orders, subpoenas, and information requests from competent authorities;
• Suspend or terminate services where we have a good-faith belief that such action is required to comply with the law or to protect the rights, property or safety of vps404, our subscribers, or the public.

6. Enforcement

We may, at our sole discretion and at any time, without prior notice:

• Investigate any actual, suspected or alleged violation of this AUP;
• Suspend, throttle, null-route, disable or terminate any account or service involved in a suspected violation;
• Remove or disable access to any content that, in our reasonable judgement, violates this AUP;
• Retain payment for the current billing period (no refund) where services are terminated for AUP violation, as set out in our Terms of Service;
• Charge investigation, remediation and administrative fees as set out in our Terms of Service.

The remedies set out above are cumulative and without prejudice to any other rights and remedies available to us at law or in equity.

7. Subscriber Responsibility for Sub-Users

If you resell, sublicense, or otherwise allow third parties ("Sub-Users") to use any portion of our services, you remain fully responsible for those Sub-Users' compliance with this AUP. You must implement, and demonstrate on request, an equivalent acceptable-use policy and abuse-handling procedure for your Sub-Users, and you must act promptly on any abuse complaint we forward to you.

8. Updates to this Policy

We may update this AUP from time to time. The current version will always be available at this URL, with the "Last updated" date at the top reflecting the latest revision. Continued use of our services after an update constitutes acceptance of the revised AUP.

9. Contact

VPS 404 LTD
91 Battersea Park Road, SW8 4DU, London, United Kingdom
Company number: 11689964
General: admin@vps404.xyz
Abuse / IP infringement: abuse@vps404.xyz